FREQUENTLY ASKED QUESTIONS
Good questions. Clear answers.
Preview information · Reviewed 16 October 2026. This describes the demo and published information available to us; it is not a legal certification. Business-specific policy details require approval before commercial launch.
What does an AI receptionist do for a dental practice?
It answers calls and chat, handles agreed FAQs and takes messages. The Book plan adds calendar booking, reminders and CRM updates. Grow adds deposits, three slot choices and recall campaigns. It does not provide clinical advice.
We already have a receptionist. Can it help?
Yes. It can cover calls when the team is busy and enquiries outside opening hours. Your team remains the point of contact for sensitive matters and requests for a person.
How much does it cost?
Standard prices before Lucky 10 discounts: health and legal plans start at €299 / £253/month plus €750 / £635 setup. Professional plans start at €249 / £211/month plus €600 / £508 setup. Trades plans start at €199 / £168/month plus €500 / £423 setup. All prices ex VAT, with included minutes and €0.20 / £0.17/min overage. Full plan prices are shown above.
Is the Lucky 10 pilot completely free?
The service fee is free for six weeks. You pay a flat €79 / £67 running cost fee, ex VAT, which includes 600 minutes. Additional usage is €0.20 / £0.17/min. Continuing after the pilot involves discounted setup and a 1, 2 or 3 year contract agreed in the pilot terms.
How do the Lucky 10 discounts work?
Setup is 50% off on every option. Commit for 1 year: 25% off in year 1, with 25% loyalty discounts when renewing in years 2 and 3. Commit for 2 years: 25% off in year 1, 50% off in year 2, and a 25% loyalty discount when renewing for year 3. Commit for 3 years: 25% off in year 1, then 50% off in years 2 and 3. The three year comparison includes setup but excludes the pilot fee, usage overages and VAT.
Can I hear the voice before I decide?
Yes. Call +353 1 912 8344 to hear the recorded AI demo line. Please avoid sharing sensitive information. The on page walkthrough is illustrative and its optional audio uses your browser’s voice.
Where is information processed?
We use EU regions where providers allow it, and some providers process information in the United States. A data processing agreement is part of client deployment setup. Read our subprocessor list and privacy notice for details.
What happens in the free audit?
A conversation about your missed calls, enquiry handling and booking process. We use your figures to discuss where opportunities may be lost and whether a managed AI receptionist is a suitable fit.
Is Aileen a real person?
No. Aileen is a fictional AI-generated character. Guided examples run in the page; live voice is a separate AI provider. Neither is a human receptionist.
Can I reject optional technologies?
Yes. Essential only keeps the guided examples available without loading the external voice widget. Open cookie settings to change your choice. Analytics and advertising are not enabled by this design.
Are you certified as GDPR or AI Act compliant?
No certification is claimed. The preview includes disclosure and preference controls; each production deployment still needs an assessment of data handling, contracts, security and applicable law.